Your privacy matters to us

Information we collect

We collect information you provide when you create an account, plan trips, or contact us. When you use our services, we may also collect location data to suggest events and detours along your route. The table below lists each category we collect, using the statutory categories defined under state privacy laws such as the CCPA, examples of what falls into that category, and how long we generally keep it.

Retention periods above are general guidelines; we may retain information longer where required to comply with law, resolve disputes, or enforce our agreements.

Where we get your information

• Directly from you, when you create an account, plan a trip, or contact us
• Automatically, from your device and browser as you use the app (e.g. location, usage data)
• From third-party services we use to power features, such as mapping and location providers

How we use your information

We use the information we collect to provide, improve, and personalize our services. This includes suggesting events and detours, remembering your preferences, and communicating with you about your trips and our product.

• Deliver and improve our road trip and event suggestions, including using AI models to generate personalized recommendations
• Personalize your experience
• Send relevant notifications (you can opt out)
• Process payments for any paid features or subscriptions
• Analyze usage to improve our product

How we share your information

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising. We do share personal information with the following categories of service providers, solely to operate and improve the app:

• Mapping and location providers, to power location search, geocoding, and directions
• Cloud hosting and database providers, to run the app and store your data securely
• Push notification providers, to deliver the notifications you've opted into
• Payment processors, to process transactions if you purchase a subscription or paid feature
• AI service providers, to generate personalized trip and event suggestions
• Analytics and performance-monitoring providers, to understand aggregate app usage

We may also disclose information if required by law, or to protect the rights, property, or safety of myTripDetour, our users, or others.

Cookies and tracking technologies

We use cookies and similar technologies (such as local storage) to keep you signed in, remember your preferences, and understand how the app is used so we can improve it. This includes privacy-focused analytics and performance monitoring tools. You can control cookies through your browser settings; blocking essential cookies may prevent parts of the app, such as staying signed in, from working properly.

Your privacy rights

If you are a resident of California or another US state with a comprehensive privacy law, you have the following rights over your personal information, subject to certain exceptions:

• Right to know / access — request the specific pieces and categories of personal information we've collected about you
• Right to delete — request that we delete your account and associated trip history
• Right to correct — request that we correct inaccurate personal information
• Right to limit use of sensitive personal information — precise geolocation is Sensitive Personal Information under state law; you can limit its use to what's necessary to deliver the core service, or disable location access at any time in your device or account settings
• Right to opt out of sale or sharing — not currently applicable, since we do not sell personal information or share it for cross-context behavioral advertising
• Right to non-discrimination — we won't deny you services or charge you differently for exercising these rights

To exercise any of these rights, contact us using the details below. We'll verify your request using your account email and respond within 45 days, as required by law. You may also designate an authorized agent to submit a request on your behalf.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We do not sell your personal information to third parties.

Children's privacy

myTripDetour is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete it.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or through an in-app notice before the changes take effect. The "Last updated" date above reflects the most recent revision.

Contact us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about your personal data, you can reach us at our support email or through the app. We will respond to your request in accordance with applicable law.